Site Policies

Your single source for all major appliance parts

Shipping Policy
Return Policy
Warranty Policy
Sales Tax
Contact Us

Shipping Policies

All orders received by 3:00pm Central time are shipped the same business day. Orders received late in the day will be shipped the next business day. Currently, Dacor US Parts ships orders only within the United States.
Large (oversized / overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees.

Current Shipping Rates
US 48 States
Alaska & Hawaii
UPS Ground
(3-8 business days)
UPS Second Day Air
(second business day)
UPS Next Day Air
(next business day)

Please note that we do not offer UPS delivery on Saturday. UPS will deliver your package on a business day (weekday). For certain items over 10 pounds we may have to adjust the shipping charges. However, we will contact you for pre-approval of any additional shipping charges.

Additional shipping charges apply to shipments to Alaska and Hawaii. Currently, we ship only within the continental United States plus Alaska and Hawaii. We do not currently ship to the US Virgin Islands. The following is the estimated ground shipping times to US locations:

Return Policy

You may return non-electrical and non-gas operated in stock items within 30 days for a full refund. Special Order items are not returnable. We only ask that the item was not used or damaged in any way. We make these considerations to insure you always receive a brand new, non-damaged part. Customer is responsible for shipping costs on returns.

*   Pack your return securely in the original shipping carton.
*   Return with a copy of your receipt
*   Include your model and serial number and reason for return
*   Return to: 2609 45th Street, Highland, IN 46322

>If you need to return a part, please call for an RMA Number (Return Material Authorization) and return instructions. Parts willl not be accepted back without an RMA Number.

Warranty Policy

We will warranty all items for 90 days. We will also pay the freight the second time the part is shipped to you. All warranty exchanges must be for the identical item.

U.S Tax Table

Sales tax is calculated according to the following US Tax Table.

State of Billing Sales Tax
Alabama 8.97%
Arizona 8.1%
Arkansas 9.3%
California 7.75%
Florida 6.67%
Hawaii 5.212%
Illinois 9.25%
Indiana 7.0%
Kansas 8.6%
Louisiana 9.0%
Missouri 9.6%
Nevada 7.75%
New Mexico 7.51%
Ohio 7.14%
Oklahoma 8.82%
Texas 8.17%
Utah 6.85%
Washington 8.9%